GetCalFresh: Partnering with governments to improve how they deliver food assistance to families in need
Making it easier to help millions of underserved Californians seeking food assistance.
The Supplemental Nutrition Assistance Program, also known as SNAP or food stamps, provides $70B in food to eligible Americans each year. It is considered one of the most successful government interventions in alleviating poverty and correlates highly with better health and education outcomes for children. But in California, there are 2.5 million people who are eligible for CalFresh but are not receiving the benefits they need.
That is why we created GetCalFresh — a service that helps Californians through the process of getting CalFresh benefits with a friendly and respectful experience.
Improving the process
We don’t just make the application easier, we improve the entire process by:
Building awareness of the availability of food assistance through online outreach.
Providing a way to apply and get through the process on a mobile phone (about half of online searches for food assistance).
Answering people’s questions via online chat, SMS, and email, providing prompts if they are stuck.
Removing the need for faxing or scanning of documents (we enable users to upload photos of their documents taken with their smartphone).
Using a robust reminder system to send text or email reminders (depending on user preference) to provide visibility into their application progress, their required interview, and how to maintain their enrollment.
Providing support to overcome common barriers, such as rescheduling missed interviews.
Scale GetCalFresh and close the participation gap ensuring every eligible Californian is enrolled in CalFresh by the end of 2018.
Apply for food assistance in 10 minutes using GetCalFresh.
Try the GetCalFresh Demo.