Digital must be a key skill of government, at all levels, owned by the people responsible for delivering programs and services to the public.

Practice building the right team

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Further reading

  • Read: The CIO problem, pt 1: Getting the responsibilities, skills, leadership characteristics, and reporting structures right is a necessary step to recruiting the right person or people. 
  • Read: The CIO problem, pt 2: What titles we give to the people who do the work of technology and innovation in government matter less than what gets done and whether the result works for the people who use the service you are providing.
  • Watch: Growing the pie for IT talent through TechHire: how to grow the pie with TechHire, an initiative to expand the pool for IT talent through accelerated training and inclusive hiring practices focused on skills and competencies rather than degrees or pedigree.