User Research Manager, Code for America
Nicole Rappin is the User Research Manager at Code for America. She has worked on healthcare and social justice products in hardware, software, and the built environment. She has designed hospitals at Taylor Design, prosthetic knee joints at D-Rev, and conducted discovery research at Girl Effect. Regardless of the design medium or the specific problem space, Nicole is most excited about empowering user groups whose voices are often left out of the design process like teenagers, patients, and low income populations.
Nicole is a graduate of Carnegie Mellon University and lives in San Francisco where she frequently escapes city life to backpack and rock climb.