San Diego Workforce Partnership
San Diego Workforce Partnership partnered with Code for America to connect job seekers to the workforce system.
2017 Fellowship in San Diego
Code for America is partnering with the San Diego Workforce Partnership to modernize the process in which job seekers access services at the region’s America’s Job Center of California (AJCC) locations, and create efficiencies for career counselors to be able to reduce administrative time and increase time spent individually counseling job seekers.
Our initial research will focus on interviews with customers, case managers and program managers, and observe how the career centers function and job seekers’ experiences as they progress through intake, service delivery and program exit. We’ll document a need or inefficiency experienced by job seekers, AJCC staff or both. From the data collected, we’ll create a journey map to identify challenges and build digital tools that successfully address and incorporate user needs.
Local team leads
Andrew Picard, Director of Programs
Brooke Valle, Deputy Director of Programs
Alexander Becker, Coordinator, Strategic Initiatives
Code for America team
Efrem Bycer, Director of Economic Development
Caitlin Docker, Content & Community Manager
Michael Hernandez, Technical Product Manager
Paras Sanghavi, Engineer fellow
- Kimberly Voisin, User Research and Design Fellow